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Quick Answers
What's the typical response time?
We respond within 24 hours on business days. Enterprise inquiries often get same-day responses.
Do you offer custom integrations?
Yes! Contact enterprise@impossival.com for white-label solutions, custom API limits, or dedicated support.
Can I request a feature?
Absolutely. We actively incorporate user feedback. Use the form or email hello@impossival.com with your ideas.
Where can I report a bug?
Email hello@impossival.com with details about what happened. Screenshots and asset descriptions help us fix issues faster.
Is there a free tier?
Yes! Our free tier includes 100 valuations per month with full API access. No credit card required to get started.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer invoice billing for Enterprise customers.
Can I upgrade or downgrade my plan?
Yes, you can change your plan anytime from your dashboard. Upgrades take effect immediately; downgrades apply at the next billing cycle.
What asset types can you value?
We support collectibles, fine art, vintage wines, sports memorabilia, watches, classic cars, private equity, and more. Check our docs for the full list.
Do you offer refunds?
We offer a 14-day money-back guarantee on all paid plans. Contact support within that window for a full refund.